Topics: Usability

There's nothing worse than wanting to do something online, knowing you should be able to do it, and then being completely unable to figure out exactly how to do it. Nothing sends users running quite like frustration.

  1. (Issue No. 32)
    Writing for Global Audiences

    If you are on the web, your audience is global. Nicole reviews The Internet Archive, offering suggestions that will help you optimize your own content for a global audience.

  2. (Issue No. 28)
    Tracking Printed Pages (or How to Validate Assumptions)

    What guides your project decisions? Data or assumptions? Adrian discusses the importance of tracking site features, like print styles, to inform how and where you invest effort.

  3. Apple Products and Mobile Assumptions

    Answered by Aaron Gustafson on 10 January 2013

    I think there is a tendency in our industry to focus on the latest and greatest technology, which many would say includes Apple products. That should come as no surprise though.…
  4. (Issue No. 17)
    Auto-detecting Credit Card Type

    Credit cards are so common that we take internet payment forms somewhat for granted. By auto-detecting credit card types, Nicholas shows how we can give these forms more finesse.

  5. (Issue No. 16)
    Wayfinding: Writing for Accessibility

    How do you keep accessibility in mind when writing content? Looking at the Transport for London website, Nicole shows us how we can create, organize and maintain accessible content.